Wix refund policy
Wix offers a 14-day money-back guarantee on the first purchase of a premium plan. If you cancel within 14 days, request a full refund through the cancellation flow or contact Wix support. Annual renewals do not qualify for the 14-day guarantee - Wix generally does not refund annual plan renewals after the 14-day window. If you were charged for a renewal unexpectedly, contact support within 24–48 hours for the best chance of a refund.
What most people switch to after canceling Wix
- Bluehost AFFILIATE - WordPress hosting starting under $3/month. Significantly cheaper than Wix for similar functionality, with full ownership of your site.
- SiteGround AFFILIATE - Premium managed WordPress hosting with excellent support. Better performance than Wix for content-heavy sites.
- Squarespace AFFILIATE - If you prefer a drag-and-drop builder over WordPress, Squarespace offers better design templates and a more polished editor than Wix.
- WordPress.com - The free tier is genuinely usable for simple sites and blogs without a monthly fee.
Frequently asked questions
- Does canceling Wix delete my website?
- No. Your site stays live on a wix.com subdomain on the free plan. Your custom domain disconnects, but all pages and content are preserved.
- Does Wix give refunds when you cancel?
- Wix offers a 14-day money-back guarantee on new plan purchases. Annual renewals do not qualify after the 14-day window.
- Can I transfer my Wix site to another platform?
- Wix sites cannot be directly exported. You would need to rebuild on the new platform. Domain transfers to another registrar are supported.