Equinox cancellation policy in detail
Equinox is a premium gym with premium cancellation friction. Month-to-month members typically need 45 days written notice. Annual commitment members owe the remaining balance or an early termination fee if canceling before the commitment ends. The initiation fee (often several hundred dollars) is never refundable. Always get your cancellation confirmed in writing - verbal confirmations from front desk staff are frequently not processed.
If Equinox keeps charging after cancellation
Equinox billing disputes are common. If you submitted written notice and are still charged beyond your final billing date, dispute the charge with your credit card using your written cancellation confirmation as evidence. File a complaint with your state attorney general if the charges continue.
Frequently asked questions
- Can I cancel Equinox online?
- Equinox generally requires written notice to your home club, not a simple online cancellation. Email the membership manager and request written confirmation.
- How much notice does Equinox require to cancel?
- Many Equinox locations require 45 days advance written notice. Confirm your specific club's requirement in your membership agreement.
- Does Equinox charge an early termination fee?
- Annual commitment memberships carry an early termination fee if canceled before the commitment period ends. Month-to-month memberships do not.