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SaaS Subscription Guide

How to Cancel Webflow

Moderate - two plan types

Site plans and Workspace plans cancel separately · Export your site first

Updated June 2026
Cancel a Webflow Site PlanStops hosting
Cancel a Webflow Workspace Plan
Export your site before canceling

Before canceling or downgrading, export your site's code: open the Designer → click Export Code (top-right). This downloads your HTML, CSS, and JS. Once exported, your site can be hosted elsewhere even without Webflow.

Site plan and Workspace plan are separate

Webflow has two billing axes: per-site plans (for hosting and CMS) and per-workspace plans (for team seats and project limits). Canceling one doesn't cancel the other. Make sure you downgrade both if you're leaving entirely.

Charged after canceling?

Generate a free dispute letter to send to your bank or the company directly.

Get dispute letter →

What happens when you downgrade to free

When you downgrade a site plan, your custom domain stops resolving and the site goes offline for visitors - but the project stays in your Webflow account. You can re-publish to a free webflow.io subdomain at no cost. Downgrading a workspace plan reduces your CMS item limit and team seats; content beyond the free limit becomes hidden (not deleted) until you upgrade again.

Refund policy

Webflow does not offer prorated refunds for the current billing period. Annual plan cancellations do not receive refunds for unused months. If you believe you were billed in error, contact billing@webflow.com within 30 days.

Frequently asked questions

Will my website go offline if I cancel my Webflow site plan?
Yes - your custom domain will stop resolving. However, you can still publish to a free webflow.io subdomain. Export your code before canceling if you want to migrate hosting elsewhere.
Can I keep my Webflow project if I cancel my workspace plan?
Yes. Downgrading to the free workspace keeps your projects, but restricts CMS items, team seats, and project limits to free-tier allowances. Content beyond these limits is hidden, not deleted.
How do I migrate away from Webflow hosting?
Export your code (Designer → Export Code), then host the static files on Netlify, Vercel, GitHub Pages, or any static hosting provider. For CMS-driven sites, you'll need to rebuild the dynamic functionality separately.