Substack billing explained
When you pay for a Substack newsletter, you are paying the individual writer directly (Substack takes a 10% cut). Each newsletter has its own monthly or annual price set by the author. You manage each subscription separately. If you have accumulated several paid newsletters, check substack.com/account/subscriptions for a full list with amounts.
If you were charged unexpectedly
Annual Substack subscriptions auto-renew. If you forgot about an annual plan and were just charged, email the writer directly - many will issue a refund if you reach out quickly. Substack itself can also help at substack.com/support.
Frequently asked questions
- How do I cancel a paid Substack newsletter?
- Click "Manage subscription" in any email from that newsletter, or go to substack.com/account/subscriptions and cancel from there.
- Does canceling Substack stop all newsletters?
- No. Each newsletter is separate. Canceling the paid tier keeps you on the free tier if the writer has one. Unsubscribe separately if you want to stop receiving emails.
- Can I get a refund on a Substack subscription?
- Contact the writer directly for a refund - they control refund decisions. Substack support can also assist at substack.com/support.