Frequently asked questions
- Does NordVPN offer a refund?
- Yes - 30-day money-back guarantee on new subscriptions. Contact support via live chat within 30 days of purchase or renewal for a full refund.
- What happens to my NordVPN account after canceling?
- Your account remains active until the subscription expires. After expiration, you can no longer connect through NordVPN servers, but your account data is preserved if you resubscribe.
- Can I cancel NordVPN mid-subscription and get a prorated refund?
- Only within the 30-day money-back window. After 30 days, NordVPN does not issue prorated refunds for unused subscription time.