Match.com refund policy
Match.com does not offer prorated refunds for subscription cancellations. If you were charged for a renewal you didn't authorize, or if Match.com failed to deliver the service as described, those charges may be disputable. Match.com has faced class action lawsuits and FTC complaints regarding subscription practices - documented billing issues after cancellation have a strong chargeback case.
Frequently asked questions
- Does my Match.com profile stay up after I cancel?
- Yes. Canceling your subscription stops billing but leaves your profile visible. You must separately hide or delete your profile to remove yourself from the site.
- Can I get a refund from Match.com?
- Match.com's standard policy doesn't offer refunds. For unauthorized charges or billing after cancellation, dispute through your bank.
- How do I cancel a Match.com subscription that's billed through Apple or Google?
- Cancel through Settings (Apple) or Google Play (Android) Subscriptions - same as any other app. Then separately hide or delete your Match.com profile on the website.