24 Hour Fitness membership types
24 Hour Fitness offers month-to-month and prepaid memberships. Month-to-month members can cancel with notice before the next billing cycle. Prepaid members have paid upfront and generally cannot get a refund, but should confirm auto-renewal is turned off so they are not charged again at the end of the term. Initiation fees are non-refundable.
Frequently asked questions
- Can I cancel 24 Hour Fitness online?
- Some membership types can be canceled through your online account at 24hourfitness.com. Others require calling 1-800-432-6348 or mailing written notice.
- Does 24 Hour Fitness refund prepaid memberships?
- Prepaid memberships are generally non-refundable, but you can stop auto-renewal so you are not charged again.
- What if 24 Hour Fitness keeps charging me after I cancel?
- Use your written cancellation confirmation to dispute the charge with your bank. File certified mail records as evidence.