Zoosk coins - a separate charge to watch
In addition to the monthly subscription, Zoosk sells coins used for premium features. Many users unknowingly set up auto-purchase of coins, resulting in charges separate from the subscription. Check your billing settings for any auto-purchase of coins and cancel those separately from the subscription itself.
Frequently asked questions
- How do I cancel Zoosk?
- Log in at zoosk.com → Account Settings → Subscription → Unsubscribe. Also cancel through your app store if you subscribed on mobile.
- Why does Zoosk keep charging me?
- Zoosk has both a subscription and virtual coins that can auto-renew separately. Check your account for both recurring charges.
- Does Zoosk give refunds?
- Zoosk does not typically prorate refunds. Cancel before renewal and contact support promptly if charged unexpectedly.