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How to Cancel Zoho One

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Cancel in Zoho Accounts settings · Export data from each app before canceling

Updated June 2026
Cancel Zoho One in account settingsOnly method
Export data from every Zoho app before canceling

Zoho One includes 45+ apps: CRM, Books, Projects, Desk, Cliq, and more. Each app stores data independently. Export data from every app you've used before canceling - CRM contacts, Books transactions, Projects tasks, etc. There is no single-click export for all apps simultaneously.

Zoho has many free individual apps - you don't need Zoho One

Zoho One is the all-apps bundle. Many individual Zoho apps have free tiers. If you only use Zoho CRM, Zoho Mail, or one or two others, canceling Zoho One and switching to free individual plans may work well.

Charged after canceling?

Generate a free dispute letter to send to your bank or the company directly.

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Apps to export data from before canceling Zoho One

Refund policy

Zoho does not offer prorated refunds for unused periods on annual Zoho One plans. Month-to-month plans stop billing at the next renewal date. Contact billing@zoho.com within 30 days for billing errors.

Frequently asked questions

Can I downgrade from Zoho One to individual Zoho apps?
Yes. Cancel Zoho One and subscribe to individual apps you need. Many have free tiers (Zoho CRM free up to 3 users, Zoho Mail free for personal use). You keep all your data as long as you stay within the free plan limits.
What happens to my Zoho email if I cancel Zoho One?
If you use Zoho Mail with a custom domain through Zoho One, your email will stop working after cancellation unless you subscribe to Zoho Mail separately. Zoho Mail has a free plan for up to 5 users on a custom domain.
Is there a cancellation fee for Zoho One?
No cancellation fee. Annual plans do not receive prorated refunds for unused months.