Visible is a Verizon prepaid brand
Visible runs on Verizon's network and is managed entirely through the app. There is no contract, no store, and no phone support line in the traditional sense - support is via chat. To cancel, turn off auto-pay in the app and let your prepaid month expire. Port your number to a new carrier first if you want to keep it.
Frequently asked questions
- How do I cancel Visible?
- Turn off auto-pay in the Visible app and let your prepaid month expire. Port your number out first to keep it.
- Does Visible have a cancellation fee?
- No. Visible is prepaid with no contract and no early termination fee.
- Does Visible refund unused service?
- No. Prepaid monthly service is non-refundable once the period begins.