Easy
Cancel Ubisoft+ - step by step
1
Go to ubisoft.com and sign inOpen ubisoft.com and log in to your Ubisoft Connect account.
2
Click your avatar → Ubisoft+ → ManageIn the top right, click your profile → Ubisoft+ → Manage subscription.
3
Click "Cancel subscription"Select Cancel subscription and follow the prompts.
4
Confirm and note your access end dateUbisoft+ access continues until the end of your billing period. Save the confirmation email.
Canceling Ubisoft+ loses access to all subscribed games immediately or at period endUbisoft+ games are not purchased - they're licensed. When your subscription ends, you lose access to all games included in Ubisoft+. Any game progress (saves, achievements) is retained if you later resubscribe.
Ubisoft+ Classics (PlayStation) vs Ubisoft+ PC
A
Ubisoft+ Classics (PlayStation)Ubisoft+ Classics on PS4/PS5 is managed through PlayStation Plus Premium. Cancel through your PlayStation account at playstation.com → Subscriptions.
B
Ubisoft+ Multi Access (PC + consoles)The full Ubisoft+ subscription on PC is managed at ubisoft.com → your profile → subscriptions.
C
Not sure which tier you have?Check your billing statement - PlayStation charges show as "PlayStation Network" while Ubisoft charges directly.
Game saves are kept but games become unplayable after cancellationUbisoft Connect saves your game progress to the cloud. If you resubscribe later, your saves are still there. However, the games are inaccessible while your subscription is inactive.
Ubisoft+ tiers - what you're canceling
Ubisoft+ has two tiers: Ubisoft+ Essentials (included in PlayStation Plus Extra and Premium at no extra cost) and Ubisoft+ Multi Access ($17.99/month, includes PC + console access). If you have PlayStation Plus, you may already have Ubisoft content through that subscription - canceling Ubisoft+ Multi Access won't affect your PS Plus games.
Ubisoft+ refund policy
Ubisoft does not offer prorated refunds for unused subscription time. If you were charged after a confirmed cancellation, contact Ubisoft support at support.ubisoft.com.
Frequently asked questions
- Do I lose my game saves when I cancel Ubisoft+?
- No. Ubisoft Connect saves your game progress in the cloud. Saves are retained and accessible if you resubscribe later.
- Can I cancel Ubisoft+ and keep any games?
- No. Ubisoft+ games are licensed, not purchased. When your subscription ends, access to all included games ends too.
- Is Ubisoft+ worth it compared to buying individual games?
- Ubisoft+ makes sense if you play multiple Ubisoft games per year. Individual Ubisoft games typically cost $40–70, so if you play 3+ per year, the $17.99/month subscription can save money.