How do I cancel Teladoc?

If self-pay: log in at teladoc.com → Account → Membership → Cancel, or call 1-800-835-2362.

Is Teladoc a subscription?

It can be. Many access it through insurance with no separate subscription. Self-pay users pay monthly.

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Cancellation guide · Updated 2026

How to Cancel Teladoc

Last verified May 2026 · Phone or account settings

CancelNest Editorial
Reviewed & updated June 2026

Easy

Cancel Teladoc

1
Determine how you access Teladoc
Most people get Teladoc through employer benefits or health insurance - not a separate subscription. Self-pay members have a standalone subscription.
2
If through employer/insurance: contact HR
You cannot cancel employer-provided Teladoc directly. Contact HR if you want to opt out.
3
If self-pay: log in at teladoc.com → Account → Membership → Cancel
Navigate to membership settings.
4
Or call Teladoc at 1-800-835-2362
Phone cancellation available for self-pay members.
5
Per-visit fees are not subscriptions
Individual consultation copays are separate from membership fees.

Most Teladoc users have nothing to cancel

Teladoc is bundled with many health plans. If you see a charge, verify whether it is a per-visit copay or a self-pay membership fee before canceling.

Still getting charged after canceling?

Get a ready-to-send dispute or refund demand letter for the company or your bank.

Get dispute letter →

Last verified - May 2026

Teladoc charges explained

A Teladoc charge is either a per-visit copay through insurance, a self-pay membership fee, or a charge from a Teladoc Health subsidiary like BetterHelp. Identify which before taking action.

Frequently asked questions

How do I cancel Teladoc?: If self-pay: log in at teladoc.com → Account → Membership → Cancel, or call 1-800-835-2362.
Is Teladoc a subscription?: It can be. Many access it through insurance with no separate subscription. Self-pay users pay monthly.
What is the difference between Teladoc and BetterHelp?: BetterHelp is a Teladoc Health subsidiary for mental health therapy, billing separately.