How do I cancel OnStar?

Three options: press the blue in-vehicle button, call 1-888-466-7827, or log in at onstar.com → My Account → Manage Plan → Cancel.

Will OnStar refund unexpected charges?

Yes, often - especially for forgotten trial conversions. Call 1-888-466-7827 and ask for a refund.

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Cancellation guide · Updated 2026

How to Cancel OnStar

Last verified May 2026 · Phone, online, or in-vehicle button

CancelNest Editorial
Reviewed & updated June 2026

Easy - three cancel options

Cancel OnStar - step by step

1
Easiest: press the blue OnStar button in your GM vehicle
Hold the blue button and tell the advisor you want to cancel. They process it on the spot.
2
Or call 1-888-466-7827
Select billing/cancellation. Have your account PIN ready.
3
Or cancel online at onstar.com
Log in → My Account → Manage Plan → Cancel subscription.
4
Get a confirmation number
Write it down. OnStar emails a confirmation - save it.
5
Note: emergency services deactivate after canceling
Emergency SOS and crash response stop. The hardware stays in the vehicle but connected services end.

Many GM owners are billed after forgetting a free trial ended

New GM vehicles include complimentary OnStar trials that auto-convert to paid. OnStar typically refunds 1–2 months of unexpected trial-conversion charges - just ask when you call.

Still getting charged after canceling?

Get a ready-to-send dispute or refund demand letter.

Get dispute letter →

Last verified - May 2026

OnStar plans

Safety & Security ($24.99/month), Remote Access ($14.99/month), Guidance ($34.99/month), Ultimate ($49.99/month). Log in at onstar.com to confirm which plan is billing you. The blue in-vehicle button is the fastest cancellation method - a live advisor can process it immediately.

Frequently asked questions

How do I cancel OnStar?: Three options: press the blue in-vehicle button, call 1-888-466-7827, or log in at onstar.com → My Account → Manage Plan → Cancel.
Will OnStar refund unexpected charges?: Yes, often - especially for forgotten trial conversions. Call 1-888-466-7827 and ask for a refund.
Does canceling OnStar affect my vehicle safety features?: Built-in safety features (airbags, automatic braking) are unaffected. Only OnStar-connected services deactivate.