Nutrisystem ETF - when it applies and how much
Nutrisystem's Early Termination Fee typically applies when you cancel a discount plan before completing the agreed number of 4-week auto-delivery orders (usually 2–3 cycles). The ETF is generally around $125, which covers the discount you received upfront. Month-to-month plans ("Flex" plans) do not have an ETF. Check your original order confirmation to see which plan you signed up for.
Returning Nutrisystem food
For plans with an ETF, Nutrisystem may waive the fee if you return unopened food within a specified window. Return shipping is typically not free. Contact support to get a return authorization number (RA#) before sending anything back - items returned without an RA# may not be credited to your account.
Nutrisystem refund policy
Nutrisystem does not refund opened food. Unopened food returned with an RA# within the allowed window may be credited. If you were charged after a confirmed cancellation, dispute the charge with your bank using the dispute letter tool.
Frequently asked questions
- Does Nutrisystem have an Early Termination Fee?
- Yes, on promotional and auto-delivery plans. Canceling before completing the minimum commitment period triggers a fee of around $125. Month-to-month plans have no ETF.
- Do I have to call to cancel Nutrisystem?
- Yes. Nutrisystem cancellation is done by phone at 1-800-585-5483. There is no online self-serve cancel option.
- How much notice does Nutrisystem require to cancel?
- You must call at least 14 days before your next scheduled auto-delivery to avoid being charged for that order.