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Pet Insurance Cancellation Guide

How to Cancel Nationwide Pet Insurance

Easy - by phone

Call 1-800-540-2016 to cancel · Formerly VPI · Prorated refund for unused days

Updated June 2026
Cancel by phonePrimary method
Cancel by mail or fax
Nationwide is formerly VPI - the oldest US pet insurer

Nationwide Pet Insurance was Veterinary Pet Insurance (VPI) before rebranding. They've operated since 1982 and are one of the few pet insurers offering exotic pet coverage (birds, reptiles, small mammals). If you have a non-dog/cat pet, coverage options elsewhere are limited.

Pre-existing conditions warning for new coverage

Canceling Nationwide and getting a new policy elsewhere means any condition your pet was treated for during your Nationwide coverage period may be classified as pre-existing by the new insurer. This is especially important for pets with chronic conditions like allergies, diabetes, or joint issues.

Charged after canceling?

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Nationwide pet insurance plan types

Refund policy

Nationwide provides a prorated refund for unused premium days when you cancel mid-term. Annual policyholders receive the remaining months back. Refunds process within 7–14 business days to your original payment method.

Frequently asked questions

Can I cancel Nationwide pet insurance online?
Nationwide typically requires a phone call or written request to cancel pet insurance. There is no fully self-serve online cancellation. Call 1-800-540-2016 or mail a signed request.
Does Nationwide cover pre-existing conditions?
No - like all pet insurers, Nationwide excludes pre-existing conditions. Conditions present before your enrollment date or during the waiting period are not covered.
Is Nationwide pet insurance good for exotic pets?
Nationwide is one of the only major pet insurers offering coverage for birds, reptiles, rabbits, and small mammals. If you have an exotic pet, canceling Nationwide likely means going uninsured since alternatives are very limited.