Easy
Cancel Mint Mobile - step by step
1
Decide whether to port your number firstIf you want to keep your phone number, do NOT cancel first. Start the port with your new carrier - porting automatically closes the Mint line. Canceling first can lose your number.
2
To simply stop renewing: turn off auto-renewOpen the Mint Mobile app or log in at mintmobile.com → Account → turn off auto-renewal. Your service runs out at the end of your prepaid period.
3
Let the prepaid period expireMint is prepaid. With auto-renew off, the line simply deactivates when your paid months run out. There is nothing further to cancel.
4
Request a refund only within the windowMint offers a 7-day money-back guarantee for new customers. Beyond that, prepaid time is generally non-refundable.
5
Confirm deactivationCheck that auto-renew is off and note your service end date.
Port your number BEFORE canceling, not afterMint is prepaid, so canceling or letting it lapse releases your phone number. If you want to keep your number, initiate the port-out with your new carrier first - that transfers the number and closes the Mint line automatically.
Last verified - May 2026
Mint Mobile is prepaid - no contract to cancel
Mint Mobile sells prepaid plans in 3, 6, or 12-month blocks. There is no contract and no early termination fee. To stop service, just turn off auto-renewal and let your paid period expire. The only thing to be careful about is your phone number: port it to a new carrier first if you want to keep it.
Frequently asked questions
- How do I cancel Mint Mobile?
- Turn off auto-renewal in the app or at mintmobile.com and let your prepaid period expire. To keep your number, port it to a new carrier first.
- Does Mint Mobile refund unused months?
- New customers get a 7-day money-back guarantee. After that, prepaid time is generally non-refundable.
- Will I lose my number if I cancel Mint Mobile?
- Yes, if you let it lapse without porting. Initiate a port-out with your new carrier before canceling to keep your number.