How do I cancel McAfee?

To cancel McAfee, follow the step-by-step guide on this page. The process varies by platform - see the method sections above for online, phone, and app cancellation options.

Can I get a refund when I cancel McAfee?

McAfee refund policies vary. Most services do not offer prorated refunds for the current billing period, but you retain access until the period ends. Check the refund section in this guide for McAfee's specific policy.

Will I lose my data if I cancel McAfee?

When you cancel McAfee, you typically retain access until the end of the billing period. Download or export any important data before your access expires. See this guide for McAfee-specific data retention details.

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Cancellation guide · Updated 2026

How to Cancel McAfee

Last verified May 2026 · Turn off auto-renewal first · Free guide

CancelNest Editorial
Reviewed & updated June 2026

⚠️

McAfee auto-renews aggressively and charges high renewal rates.

Turn off auto-renewal as soon as possible - even if you're keeping the subscription. Unexpected renewal charges are McAfee's most common complaint.

Medium - turn off auto-renewal first

Cancel McAfee or turn off auto-renewal

1
Go to account.mcafee.com and sign in
Sign in to your McAfee account at account.mcafee.com.
2
Go to Subscriptions → Auto-Renewal Settings
Click your subscription → find Auto-Renewal Settings or Manage Subscription.
3
Turn off auto-renewal
Toggle off auto-renewal. This prevents future charges while keeping your current subscription active until it expires. This is the most important step - do this immediately.
4
To cancel immediately - contact support
For immediate cancellation or a refund on a recent renewal: go to support.mcafee.com → Contact Support → chat or phone. McAfee has a 30-day money-back guarantee for direct purchases.
5
Uninstall the software separately
Canceling the subscription doesn't uninstall McAfee. Use the McAfee Consumer Product Removal (MCPR) tool from support.mcafee.com to fully remove the software.

McAfee's 30-day money-back guarantee

McAfee offers a 30-day refund for subscriptions purchased directly from McAfee. If you were charged for auto-renewal within the last 30 days, contact support and request a refund under this policy.

Charged by McAfee for an unexpected renewal?

Get a ready-to-send dispute letter for McAfee billing or your bank if the 30-day window has passed.

Get dispute letter →

Last verified - May 2026

Frequently asked questions

Can I get a refund for a McAfee auto-renewal charge?: Within 30 days of the charge, yes - McAfee's money-back guarantee covers direct purchases. Contact support. After 30 days, a bank chargeback may be your best option.
Does canceling McAfee affect my devices?: Canceling the subscription doesn't remove the software. Use the MCPR tool from support.mcafee.com to fully uninstall after canceling.
McAfee keeps charging me even though I canceled - what do I do?: Dispute the charges with your bank, file a complaint at the FTC (reportfraud.ftc.gov), and send a demand letter to McAfee billing. Document all prior cancellation attempts.