CancelNest
Cancellation guide · Updated 2026

How to Cancel Mailchimp

Last verified May 2026 · Cancel online · Free plan available
CN
CancelNest Editorial
Reviewed & updated June 2026
Easy - export contacts first
Cancel Mailchimp - step by step
Export your contacts before doing anything

Your email list is your most valuable asset. Closing a Mailchimp account permanently deletes your audience. Always export the full CSV first, even if you are just downgrading.

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Last verified - May 2026

Mailchimp free plan vs closing

Mailchimp's free plan supports up to 500 contacts and 1,000 monthly email sends. If you are canceling to save money but want to keep your list, downgrade to free rather than closing. If you are moving to another platform entirely, export your audience CSV first, then close the account.

Email platform alternatives

  • Kit (formerly ConvertKit) AFFILIATE - Free up to 10,000 subscribers for basic email. Built for creators with better automation than Mailchimp.
  • Brevo (formerly Sendinblue) - Generous free tier with 300 emails/day, good for transactional and marketing email.
  • Beehiiv - Newsletter-focused platform with a strong free tier, popular with independent newsletters.

Frequently asked questions

Does canceling Mailchimp delete my contacts?
Downgrading to free keeps your contacts (up to 500). Closing the account permanently deletes everything - always export your audience CSV first.
Can I downgrade Mailchimp instead of canceling?
Yes. The free plan supports 500 contacts and 1,000 monthly sends. Downgrade in Account → Billing → Change plan.
How do I export my Mailchimp contacts?
Go to Audience → All contacts → Export Audience to download a CSV before making any changes.