Loot Crate monthly cutoff dates
Loot Crate locks and charges for the upcoming month's crate around the 19th of each month. If you cancel before the 19th, you won't be charged for the next crate. If you cancel after the 19th, you'll receive and be charged for one more crate. The exact cutoff date can vary slightly - check your account or email confirmations for the specific date.
Loot Crate shipping delays and missing crates
Loot Crate has faced significant fulfillment issues over the years, including bankruptcy in 2019 and continuing complaints about delays. If you've paid for a crate that hasn't arrived after the expected delivery window, contact support@lootcrate.com first. If unresolved, file a chargeback with your bank - paid goods not delivered is a strong chargeback case.
Frequently asked questions
- What is Loot Crate's monthly cutoff date for cancellation?
- Loot Crate typically locks crates around the 19th of each month. Cancel before this date to avoid being charged for the next crate.
- Does Loot Crate give refunds when you cancel?
- Loot Crate does not refund crates that have already been locked or shipped. Contact support@lootcrate.com for quality or fulfillment issues.
- What if my Loot Crate never arrived?
- Contact support@lootcrate.com with your order details. If unresolved, file a bank chargeback - paid goods not delivered is a strong case.