CancelNest
Cancellation guide · Updated 2026

How to Cancel Loom

Last verified May 2026 · Cancel online · Free plan available
CN
CancelNest Editorial
Reviewed & updated June 2026
Easy - free plan available
Cancel Loom subscription
Download long or important videos before downgrading

The free Loom plan has a 5-minute recording limit. Any existing videos over 5 minutes become inaccessible on the free tier. Download them first.

Still getting charged after canceling?

Get a ready-to-send dispute or refund demand letter for the company or your bank.

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Last verified - May 2026

Loom Starter vs Business

Loom Starter is free with 25 videos (up to 5 minutes each). Business plans add unlimited videos, longer recordings, custom branding, viewer analytics, and engagement insights. For occasional screen recording, the free tier covers basic needs.

Alternatives worth considering

  • Screencastify - Free tier with 5-minute recordings in Chrome.
  • Vimeo - Free tier for video hosting. Not screen recording focused.
  • CleanShot X - One-time purchase for Mac screen recording ($29). No subscription.

Frequently asked questions

Does Loom have a free plan?
Yes - 25 videos with a 5-minute recording limit each.
What happens to my videos when I downgrade Loom?
Videos over 5 minutes become inaccessible on the free plan. Download them before downgrading.
Does Loom give refunds?
Contact support@loom.com promptly after an unwanted renewal for refund options.