How do I cancel IPSY?

To cancel IPSY, follow the step-by-step guide on this page. The process varies by platform - see the method sections above for online, phone, and app cancellation options.

Can I get a refund when I cancel IPSY?

IPSY refund policies vary. Most services do not offer prorated refunds for the current billing period, but you retain access until the period ends. Check the refund section in this guide for IPSY's specific policy.

Will I lose my data if I cancel IPSY?

When you cancel IPSY, you typically retain access until the end of the billing period. Download or export any important data before your access expires. See this guide for IPSY-specific data retention details.

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Cancellation guide · Updated 2026

How to Cancel IPSY

Last verified May 2026 · Cancel before monthly cutoff · Free guide

CancelNest Editorial
Reviewed & updated June 2026

⚠️

IPSY has a monthly order cutoff - cancel before the 1st of the month to avoid the next charge.

If your next month's bag has already been prepared (typically after the 1st), you cannot cancel it. Cancel at least a few days before the 1st to be safe.

Monthly cutoff

Cancel IPSY - step by step

1
Go to ipsy.com and sign in
Sign in to your IPSY account.
2
Profile icon → Account Settings → Subscriptions → Cancel
Click your profile → Account Settings → Subscriptions. Find your subscription and click Cancel Subscription.
3
Follow the retention flow and confirm
IPSY will present pause options and discount offers. Click through to the cancellation confirmation and save your confirmation email.

IPSY acquired BoxyCharm - same cancellation process

IPSY acquired BoxyCharm in 2021. If you subscribe to BoxyCharm, cancel through ipsy.com using the same account settings path.

Charged for an IPSY bag after you canceled?

Get a dispute letter for IPSY billing or your bank.

Get dispute letter →

Last verified - May 2026

Frequently asked questions

Can I pause IPSY instead of canceling?: Yes - IPSY allows you to pause your subscription for up to 3 months from Account Settings. Billing is paused and your bag is skipped during the pause period.
What happens to my IPSY points when I cancel?: Unused IPSY points (Glam Points) expire when your subscription is canceled. Redeem any points in the IPSY shop before canceling.

How to Cancel IPSY

Frequently asked questions

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