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Cancellation guide · Updated 2026

How to Cancel Hootsuite

Last verified May 2026 · Annual contracts, export data first

CN

CancelNest Editorial
Reviewed & updated June 2026

Moderate - annual contracts

Cancel Hootsuite

1
Log in at hootsuite.com as the account owner
Only owners can cancel.
2
Go to your name → Account → Plan → Cancel Plan
Navigate to subscription management.
3
Or contact Hootsuite support via live chat
If self-serve cancel is unavailable, use support chat.
4
Export analytics and scheduled posts first
Reports section for analytics. Scheduled posts in queue are lost when account closes.
5
Cancel before annual renewal
Mid-year cancellations generally keep you on plan until year ends with no refund.

Annual plans do not prorate refunds

Cancel before renewal. Mid-year cancellations keep you on the plan until it ends.

Still getting charged after canceling?

Get a ready-to-send dispute or refund demand letter for the company or your bank.

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Last verified - May 2026

Hootsuite free plan discontinued

Hootsuite discontinued its free plan for new users in 2023. Alternatives like Buffer and Later offer free tiers for basic social scheduling.

Alternatives worth considering

Buffer - Free for 3 social channels and 10 scheduled posts per channel.
Later - Free tier for Instagram, TikTok, Facebook, Twitter.
Metricool - Free tier with analytics across multiple platforms.

Frequently asked questions

How do I cancel Hootsuite?: Log in → name → Account → Plan → Cancel Plan. Use live chat if self-serve is unavailable.
Does Hootsuite give refunds?: Annual plans generally no proration. Cancel before renewal.
Does Hootsuite have a free plan?: Discontinued for new users in 2023. Use Buffer or Later as free alternatives.