Grove VIP vs auto-ship products
Grove Collaborative has two billing components. The VIP membership ($19.99/year or included with orders) gives free shipping and other perks. Individual products can be set up on auto-ship with customizable frequency. To fully stop Grove charges, cancel both the VIP membership and any auto-ship product subscriptions.
Frequently asked questions
- How do I cancel Grove Collaborative?
- Log in at grove.co → Account → Grove VIP → Cancel. Also cancel any product auto-ships from your Subscriptions section.
- Does canceling VIP stop my product orders?
- No. Cancel product auto-ships separately from your Subscriptions section.
- Does Grove give refunds?
- Contact Grove support at hello@grove.co for refunds on recent charges.