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Health & Wellness Cancellation Guide

How to Cancel Found Weight Loss

Easy - app or support

Cancel in the Found app or contact support · Coordinate medication plans before canceling

Updated June 2026
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Cancel by contacting Found support
If you are on GLP-1 medication through Found, coordinate before canceling

Found prescribes GLP-1 medications (semaglutide, tirzepatide) and other weight loss medications. If you're on active medication, contact your Found provider before canceling to arrange a prescription transfer to a local pharmacy or discuss tapering. Abruptly stopping GLP-1 medication can cause weight rebound.

Request your medical records before canceling

Email hello@joinfound.com to request a copy of your medical history, prescriptions, and any lab work before canceling. Under HIPAA you're entitled to these records within 30 days. Your next provider will need this information.

Charged after canceling?

Generate a free dispute letter to send to your bank or the company directly.

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Found vs Noom vs WeightWatchers

Found ($99/mo) combines medical weight loss (prescriptions, provider visits) with health coaching. Noom ($70/mo) is psychology-based without medication. WeightWatchers (WW) uses a points system with group support at $23–$45/mo. Found is specifically for people who want medically supervised weight loss with potential prescription access - if you don't need medication, Noom or WW are significantly cheaper.

GLP-1 medications after canceling Found

If you were prescribed semaglutide or tirzepatide through Found and want to continue, options include transferring to a local endocrinologist or obesity medicine specialist, other telehealth platforms (Calibrate, Ro Body), or direct pharmacy compounders. The landscape changes frequently - verify current availability and pricing before switching.

Frequently asked questions

Can I get a refund from Found?
Found does not typically issue prorated refunds for the current billing period. If you were charged in error, contact hello@joinfound.com within 30 days.
What happens to my Found prescription if I cancel?
Contact Found before canceling to request a prescription transfer to your local pharmacy. You have the right to your prescription and can have it filled independently.
Does Found accept insurance?
Found does not currently accept insurance for its subscription plans. GLP-1 medications prescribed through Found may be covered by your insurance if filled at a local pharmacy - check with your insurer.