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News Subscription Guide

How to Cancel Financial Times Subscription

Moderate - phone may be required

Cancel at ft.com/myaccount or call your regional FT support line

Updated June 2026
Cancel Financial Times onlineTry first
Cancel by phone
FT often requires a phone call to cancel

Many FT subscribers find that the online cancellation path redirects them to call customer service - especially for annual or corporate plans. Budget 10–15 minutes for a call. Have your account number ready to speed up the process.

Ask for a retention offer before canceling

The FT's retention team can often offer 50–75% discounts on renewal rates for subscribers who call to cancel. If the FT is valuable to you but the price is the issue, asking for a "better rate" before canceling is worth the call.

Charged after canceling?

Generate a free dispute letter to send to your bank or the company directly.

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FT subscription tiers

Refund policy

FT does not offer prorated refunds for the current billing period on monthly plans. Annual plans canceled within 14 days of renewal may qualify for a refund - contact FT support promptly. For corporate or group subscriptions, billing terms vary by contract.

Frequently asked questions

Can I get a refund on a Financial Times subscription?
Annual plan holders who cancel within 14 days of renewal can request a refund by calling FT customer service. Monthly subscribers don't receive prorated refunds for the current period.
Does the FT offer student discounts or a cheaper rate?
Yes - the FT offers significant student discounts through institutional access at many universities. Check whether your institution provides FT access before paying for an individual subscription.
What happens to my saved articles if I cancel FT?
Your reading history and saved articles become inaccessible after your subscription ends. Screenshot or copy any articles you want to keep before canceling.