Frequently asked questions
- What is DirecTV's early termination fee?
- DirecTV's standard 2-year contract charges $20/month for each month remaining when you cancel early, up to $480 total. If you're within 6 months of your contract end, waiting out the contract is almost always cheaper than paying the ETF. Check your contract end date at directv.com → Account.
- What equipment do I need to return when canceling DirecTV satellite?
- Return all leased equipment: Genie HD DVR, satellite receivers, access cards, and remotes. DirecTV will send prepaid return packaging. Keep the tracking number and proof of delivery until your final bill confirms no equipment charges.
- Can I cancel DirecTV if I'm still under contract?
- Yes - but the ETF applies. Exceptions include: moving to an area where DirecTV service is unavailable (requires proof of new address), disability or death, and military deployment. Contact DirecTV and ask about your specific situation before paying an ETF.