CyberGhost 45-day money-back guarantee - how to claim it
The 45-day guarantee applies to 1-year, 2-year, and 3-year plans purchased directly from CyberGhost. To claim it: cancel within 45 days of purchase and contact support at support.cyberghostvpn.com - request a refund explicitly mentioning the 45-day guarantee. Refunds are typically processed within 5–7 business days. Monthly plan subscribers get 14 days.
CyberGhost performance issues - why many users switch
CyberGhost is widely available but consistently ranks below NordVPN and ExpressVPN in independent speed tests. For streaming, the dedicated streaming servers work well, but connection reliability varies by location. If speed and reliability are why you're leaving, the alternatives below typically outperform CyberGhost across major review benchmarks.
What most people switch to after canceling CyberGhost
- NordVPN AFFILIATE - Consistently top-ranked in independent speed tests. 30-day money-back guarantee. 6,000+ servers in 111 countries.
- Surfshark AFFILIATE - Unlimited device connections (CyberGhost limits to 7). 30-day guarantee. Often cheaper than CyberGhost on 2-year plans.
- ExpressVPN AFFILIATE - Best for streaming - unblocks Netflix, Disney+, and BBC iPlayer more reliably than CyberGhost. 30-day guarantee.
- Proton VPN - Swiss-based, strong privacy focus. Has a genuinely useful free tier for basic use.
Frequently asked questions
- Does CyberGhost have a money-back guarantee?
- Yes. 45 days for 1-year+ plans, 14 days for monthly plans. Request via support.cyberghostvpn.com within the window.
- How many devices does CyberGhost allow?
- CyberGhost allows up to 7 simultaneous connections per account.
- Is CyberGhost good for streaming Netflix?
- CyberGhost has dedicated streaming servers, but reliability varies. ExpressVPN and NordVPN are generally more consistent for streaming.