Constant Contact pricing - why many creators switch
Constant Contact starts at $12/month for up to 500 contacts, rising to $80+/month at 5,000 contacts. Compared to alternatives, this is expensive: Mailchimp's free tier covers up to 500 contacts and 1,000 monthly emails, and Kit (formerly ConvertKit) is free up to 10,000 subscribers for basic broadcasts. For most small businesses and creators, the price-to-feature ratio of Constant Contact is unfavorable against newer platforms.
Constant Contact refund policy
Constant Contact does not offer prorated refunds on monthly plans. Prepaid plans may qualify for a partial refund - contact support at 1-866-289-2101. If you were auto-renewed and didn't intend to continue, contact support within a few days of the renewal charge for the best chance of a refund.
What most people switch to after canceling Constant Contact
- Kit (formerly ConvertKit) AFFILIATE - Free up to 10,000 subscribers for basic broadcasts. Built specifically for creators and small businesses. Better automation than Constant Contact.
- Mailchimp AFFILIATE - Free tier covers 500 contacts and 1,000 emails/month. Familiar interface with drag-and-drop templates comparable to Constant Contact.
- ActiveCampaign AFFILIATE - More powerful automation than Constant Contact at a lower price point for mid-size lists. Strong CRM integration.
Frequently asked questions
- Does Constant Contact give refunds when you cancel?
- Monthly plans are not refunded. Prepaid plans may qualify for partial refunds - call 1-866-289-2101 within days of billing.
- Can I export my Constant Contact emails and contacts?
- Contacts: yes, export as CSV. Email templates: no direct export - copy or screenshot templates before canceling.
- What happens to my Constant Contact email lists after I cancel?
- Lists are deleted when your account closes. Export your contacts as a CSV before canceling.