BoxyCharm tiers under IPSY
- IPSY Glam Bag - $14/mo, 5 deluxe samples
- IPSY Glam Bag Plus (formerly BoxyCharm) - $28/mo, 5 full-size products
- IPSY Glam Bag X (formerly BoxyCharm Premium) - $45/mo, 6+ premium full-size products
Refund policy
IPSY/BoxyCharm does not issue refunds for boxes already shipped or in processing. If a product arrived damaged or missing, contact support at ipsy.com/contact within 30 days for a replacement or credit. For charges after a confirmed cancellation, dispute with your bank.
Frequently asked questions
- I canceled BoxyCharm but I'm still being charged. Why?
- Check if you're being charged by IPSY rather than BoxyCharm - they're the same company now. If you canceled at the old boxycharm.com, your subscription may not have fully transferred. Log into ipsy.com and verify your subscription status there.
- Can I pause BoxyCharm instead of canceling?
- IPSY allows you to skip a month from your Subscriptions page. This is different from a full cancellation - you can skip 1–2 months without losing your subscription.
- Does canceling BoxyCharm affect my IPSY Glam Bag subscription?
- Yes - if you have multiple IPSY subscriptions, you must cancel each one individually. Canceling one tier does not cancel others.