How do I cancel Aura Identity Protection?

To cancel Aura Identity Protection, follow the step-by-step guide on this page. The process varies by platform - see the method sections above for online, phone, and app cancellation options.

Can I get a refund when I cancel Aura Identity Protection?

Aura Identity Protection refund policies vary. Most services do not offer prorated refunds for the current billing period, but you retain access until the period ends. Check the refund section in this guide for Aura Identity Protection's specific policy.

Will I lose my data if I cancel Aura Identity Protection?

When you cancel Aura Identity Protection, you typically retain access until the end of the billing period. Download or export any important data before your access expires. See this guide for Aura Identity Protection-specific data retention details.

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Cancellation guide · Updated 2026

How to Cancel Aura Identity Protection

Last verified May 2026 · 60-day refund on annual plans · Free guide

CancelNest Editorial
Reviewed & updated June 2026

Easy to cancel

Cancel Aura - step by step

1
Go to aura.com and sign in
Sign in to your Aura account.
2
Profile icon → Account Settings → Subscription → Cancel
Navigate to Subscription settings and click Cancel Subscription. Follow the prompts and confirm.
3
Or call 1-844-234-8776
Aura customer support can cancel by phone. Request a refund if within 60 days of your charge.

60-day money-back guarantee on annual plans

Aura offers a 60-day refund window for annual plans - one of the longest in the identity protection category. Request it when canceling if within this window.

Charged for an Aura renewal you didn't want?

Get a dispute letter for Aura billing or your bank.

Get dispute letter →

Last verified - May 2026

Frequently asked questions

Does Aura auto-renew annually?: Yes. Aura annual plans renew automatically. The renewal charge is typically at the standard rate - promotional pricing does not apply at renewal.
What is the difference between Aura and LifeLock?: Both offer identity theft monitoring and insurance. Aura is generally considered to have broader digital security features (VPN, antivirus, password manager) while LifeLock focuses on identity monitoring with Norton's security tools.