How do I cancel AOL Premium?

To cancel AOL Premium, follow the step-by-step guide on this page. The process varies by platform - see the method sections above for online, phone, and app cancellation options.

Can I get a refund when I cancel AOL Premium?

AOL Premium refund policies vary. Most services do not offer prorated refunds for the current billing period, but you retain access until the period ends. Check the refund section in this guide for AOL Premium's specific policy.

Will I lose my data if I cancel AOL Premium?

When you cancel AOL Premium, you typically retain access until the end of the billing period. Download or export any important data before your access expires. See this guide for AOL Premium-specific data retention details.

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Cancellation guide · Updated 2026

How to Cancel AOL

Last verified May 2026 · Phone or online cancellation · Free guide

CancelNest Editorial
Reviewed & updated June 2026

Phone recommended

Cancel AOL - step by step

1
Call 1-800-827-6364
AOL customer service. Say you want to cancel your AOL subscription. Have your AOL username and billing information ready.
2
Or cancel online at myaccount.aol.com
Sign in → Subscription → Cancel. Online cancellation is available for most AOL paid products.
3
Confirm cancellation and note your confirmation number
Get a confirmation number before ending the call. Your free AOL email address is not affected by canceling a paid AOL subscription.

Your AOL email address stays free

AOL email (aol.com addresses) is free. Canceling AOL Premium or Advantage cancels paid features like security tools and tech support - your email account remains active.

Charged by AOL after canceling?

Get a dispute letter for AOL/Verizon Media billing or your bank.

Get dispute letter →

Last verified - May 2026

Frequently asked questions

Will my AOL email be deleted if I cancel?: No. AOL email is free. Canceling paid AOL subscriptions only removes premium features - your email address stays.
What does AOL Premium include?: AOL's paid tiers include features like ad-free email, identity protection, tech support, and security tools. These vary by plan - check your subscription details.