ActiveCampaign data after cancellation
ActiveCampaign deletes your account data after cancellation. Export your full contact list (with all custom fields and tags), your automation diagrams, and any email templates before closing. If you are migrating to another platform, your new provider can typically import a CSV of your contact list.
Alternatives worth considering
- Mailchimp - Free up to 500 contacts. Good for small lists and simple campaigns.
- Kit (ConvertKit) - Free up to 10,000 subscribers. Built for creators and bloggers.
- Brevo (Sendinblue) - Free tier with 300 emails/day. Strong automation at lower cost.
Frequently asked questions
- How do I cancel ActiveCampaign?
- Log in → Settings → Billing → Cancel Account. Export contacts and automations first.
- What happens to my data when I cancel ActiveCampaign?
- Data is deleted after cancellation. Export everything before closing.
- Does ActiveCampaign give refunds?
- ActiveCampaign does not typically prorate monthly refunds. Annual plans may qualify for partial refunds - contact billing@activecampaign.com.