CancelNest
Music Streaming Cancellation Guide

How to Cancel Napster

Easy - 2 minutes

Cancel at napster.com or through Apple / Google Play

Updated June 2026
Cancel on the Napster websiteWeb billing
Cancel through Apple
Cancel through Google Play
Napster is a legitimate streaming service since its 2016 rebrand

The original Napster (peer-to-peer file sharing) was shut down in 2001. The current Napster is a fully licensed music streaming service, rebranded from Rhapsody in 2016. It competes with Spotify and Apple Music with a catalog of 70+ million songs.

Downloaded tracks become unplayable after cancellation

Any songs downloaded for offline listening through Napster become inaccessible once your subscription ends. They remain on your device but are DRM-locked and won't play without an active subscription.

Charged after canceling?

Generate a free dispute letter to send to your bank or the company directly.

Get dispute letter →

Napster vs Spotify vs Apple Music

Napster ($10.99/mo) matches Spotify and Apple Music on price with a comparable 70+ million song catalog. Its main differentiation historically was HiFi audio quality, which is now matched or exceeded by Spotify, Apple Music, Tidal, and Amazon Music HD. For most users, Spotify or Apple Music offer better discovery features and wider device support.

Refund policy

Napster does not offer prorated refunds for the current billing period. For Apple or Google billing, their refund policies apply. Contact support@napster.com within 30 days for direct billing errors.

Frequently asked questions

Is the old Napster the same as the current one?
No. The original Napster (1999–2001) was a peer-to-peer file sharing platform. The current Napster is a fully licensed streaming service that purchased the Napster brand. They are different companies.
Does Napster offer a free trial?
Napster periodically offers free trials for new subscribers. Cancel before the trial ends through napster.com or your app store to avoid being charged.
Can I download Napster music to keep after canceling?
No. Downloaded tracks are DRM-protected and stop playing after your subscription ends. You cannot keep downloaded music after canceling.