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Home Insurance Cancellation Guide

How to Cancel Hippo Home Insurance

Moderate - phone required

Call 800-585-0705 or email support@hippo.com · Get new coverage BEFORE canceling

Updated June 2026
Cancel by phone or emailOnly method
Never cancel homeowners insurance without a replacement policy

Your mortgage lender requires continuous homeowners coverage. If you cancel without a replacement, your lender will buy force-placed insurance on your behalf - typically 2–5x the cost of a standard policy - and bill you. Always have a new policy active before canceling Hippo.

Send your mortgage lender the new dec page immediately

When you switch insurance, your mortgage lender's escrow account needs to be updated with the new policy details. Fax or upload the new declarations page to your lender the same day you switch to avoid any lapse flags.

Charged after canceling?

Generate a free dispute letter to send to your bank or the company directly.

Get dispute letter →

Hippo vs traditional homeowners insurance

Hippo positions itself as smart home insurance - often 25% cheaper than traditional insurers with a faster digital quote process. They focus on proactive home monitoring (smart home device partnerships). If you're switching, get quotes from State Farm, Allstate, and USAA (if eligible) for comparison. Bundling with auto often provides the biggest discount.

Prorated refund timeline

Hippo processes prorated premium refunds within 10–15 business days of the cancellation effective date. If you paid annually, you receive the unused months back. Monthly policyholders receive the unused days for the current month. Refunds go to the original payment method.

Frequently asked questions

Can I cancel Hippo insurance online without calling?
Hippo's cancellation process typically requires a phone call or email to their support team. There is no fully self-serve cancellation button for homeowners policies. Call 800-585-0705 or email support@hippo.com.
Will canceling Hippo affect my credit score?
No. Canceling homeowners insurance has no effect on your credit score.
What if Hippo increases my premium at renewal?
You have the right to shop for better rates before your renewal date. Get competing quotes at least 30 days before renewal. If you find a better rate, notify Hippo you're not renewing before the renewal date to avoid being charged for the new term.