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Financial Services Cancellation Guide

How to Cancel Empower / Personal Capital

Moderate - contact advisor

Two separate products: free dashboard tools vs paid wealth management · Cancel managed accounts by contacting your advisor

Updated June 2026
Cancel Empower Wealth Management (paid advisory service)Paid service
Close your free Empower dashboard account
Empower's free dashboard has no subscription fee

Empower's financial tracking dashboard (formerly Personal Capital) is completely free - it aggregates your accounts for net worth tracking and budgeting. There's no subscription to cancel. The only paid product is Empower Wealth Management, their advisory service with $100,000+ minimums.

Withdrawing from managed accounts takes 3–7 business days

ACATS transfers (moving investments to another brokerage) typically take 3–7 business days. Liquidating to cash takes 1–3 business days for the sale plus settlement. Plan accordingly if you need funds by a specific date.

Charged after canceling?

Generate a free dispute letter to send to your bank or the company directly.

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Empower Wealth Management fees

Empower charges an annual advisory fee on a sliding scale: 0.89% on the first $1M, 0.79% on $1M–$3M, 0.69% on $3M–$5M, and lower tiers above that. On $500K, you'd pay roughly $4,450/year. Compare this against index-fund-only DIY investing (essentially 0%) or a fee-only fiduciary advisor (typically $2,000–$5,000/year flat fee).

Alternatives to Empower Wealth Management

For free investment tracking: Mint (discontinued), Monarch Money, or Fidelity Full View. For low-cost managed investing: Betterment (0.25%/yr) or Vanguard Digital Advisor (0.15%/yr). For full-service advisory at lower AUM: fee-only CFPs via NAPFA.org or Garrett Planning Network.

Frequently asked questions

Is Empower / Personal Capital free?
The dashboard tools are completely free - account aggregation, net worth tracking, retirement planner, and fee analyzer. Empower Wealth Management is a paid advisory service requiring $100,000+ minimum investment.
Will I be charged if I close my free Empower account?
No. The free dashboard has no fees. Closing it simply disconnects your linked accounts from Empower's view - there's nothing to cancel or be charged for.
Can I move my Empower managed investments to Vanguard or Fidelity?
Yes via ACATS transfer. Provide Empower with the receiving brokerage's account details and request an ACATS transfer. This moves investments in-kind without selling. Allow 3–7 business days.